Shipping Policies

BlackPawMedia Shipping Policies

We’re a small company and we act like one.  To us that means, we really try to answer your questions:

What shipping options do you offer?

One.  We offer free shipping in the US, and $5 shipping for international t-shirt orders.

When will it ship?

We ship you the product as soon as humanly possible.  If the post office is open, we ship it that day.  If we get your order in the evening, it goes out as soon as I’ve had breakfast and the post office opens up in the morning.  As soon as I’m in front of a computer after that, I will send you an email directly confirming when I shipped it.

How long will it take to get my order?

Depends on the USPS delivery in your area.  We are shipping from zip code 88007.  You’d know better than us how long it takes to get the US mail in your area.

Will you ship to a PO Box?

We’ll ship it to one of those if payment has been received.

Will you ship to a APO/AE Box?

Sure, with a 5% discount applied.  We’ll ship it to one of those if payment has been received.

How do I return it?

You don’t.  Right now we’re selling T-shirts and bumper stickers.  You can’t prove you didn’t do something to the shirt and I’m not sending it out to another person when I’m not 100% sure of the shirt.  Did you end up with the wrong size?  I’ve done that and it sucks.  If you send me an email, and you’ve ordered from us previously then I’ll quote you a reduced price for a new shirt (in the right size).

Frankly, bumper stickers don’t even make sense to return financially.  Why would you return one?  If you have an answer to this email me at frank@blackpawmedia.com.

Seriously, I didn’t open it.  My kid used my account and ordered it.

I think your kid needs to spend more time in timeout.  If you can return the unopened package back to us, we will refund everything minus the shipping cost.  If it’s been opened, don’t bother shipping it back because we will not provide a refund.  If in doubt, contact me at frank@blackpawmedia.com.

Do you provide a tracking number?

It depends on how it was shipped.  We use the good ole US Postal Service for nearly all our orders.  The lady down at the local office is really nice to us, and frankly it let’s me stop and get a coffee on the way.  If we ship it and they provide a tracking number, we’ll send it on to you.

Is there a discount for a bulk order?

You bet! Plus we’ll be friends.  Contact me on quantity pricing at frank@blackpawmedia.com

I want to complain about …

Email frank@blackpawmedia.com.  I can’t fix it if I don’t know it’s broke.